Shipping Policy
Shipping Policy
Fast, reliable delivery — wherever you are.
Shipping Times
| Destination | Estimated Delivery |
|---|---|
| United States | 7–10 business days |
| Canada | 10–14 business days |
| Europe | 10–18 business days |
| Australia & New Zealand | 12–20 business days |
| Rest of World | 14–25 business days |
Order Processing
Orders placed before 3:00 PM PST on business days are typically processed the same day. Orders placed on weekends or holidays are processed the next business day.
Tracking Your Order
Once your order ships, you'll receive a shipping confirmation email with your tracking number. Use the Track Order page on our site to follow your package at any time.
Shipping Costs
Shipping rates are calculated at checkout based on your location and order weight. We periodically offer free shipping promotions — sign up for our newsletter to be notified.
Customs & Duties
International orders may be subject to import duties and taxes levied by the destination country. These charges are the buyer's responsibility and are not included in our pricing or shipping costs.
Lost or Delayed Packages
If your package appears stuck in transit or has not arrived within the estimated window, please contact us at support@xyra.com. We'll investigate and resolve the issue promptly.